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Shipping & Delivery

Delivery terms
Currently, we can only send orders to street addresses in West and East Malaysia. 
For deliver to any P.O. Box address, the customer will be responsible to pick up the goods at their respective P.O. Box address.

 

 

ENJOY! FREE STANDARD SHIPPING for any orders (Directory) within West Malaysiavalid till 31st December, 2019). Shipping to East Malaysia (Sabah & Sarawak) are chargeable with 50% discount from the original price of RM20.00 (i.e. RM10.00 per Directory ordered).
 
After the Promotional period (31st December, 2019), only orders for RM200 and above in a single purchase will be free delivery for West Malaysia. For East Malaysia, orders for RM200 and above in a single purchase, continue enjoying a 50% discount from the shipping cost.

 

For shipments totaling less than RM200, there is a delivery charge. The following rates are:

West Malaysia   1st two (2) kg: RM12.00per copy      Subsequent 2 kg: +RM10.00
East Malaysia    1st two (2) kg: RM20.00 per copy      Subsequent 2 kg: +RM20.00

 

Shipping to International addresses will be arranged on a case by case basis.

 

Delivery policy 
There will be two
(2) attempts made to deliver your product/parcel. If at all these two(2) attempts fail, a note will be placed in the recipient’s mailbox. Goods must be collected within 5 working days.

 

 

Business days
Monday – Friday, excluding public holidays and weekends within Malaysia.

 

 

Processing time
Orders received between Monday and Thursday are usually processed the same day or by the end of next business day. Orders received on Friday and Saturday are usually processed by the end of Monday and Sunday are usually processed by end of Tuesday.

 

 

General delivery times
Orders shipped to the West Malaysia can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to East Malaysia can be expected within 3 – 5 business days
.

 

 

Multiple address delivery 
We are currently only able to deliver to one delivery address per order. If you’d like to deliver to multiple addresses, please place a separate order for each delivery address.